Client: L+R
Role: AI Business Consultant 

The Ally: AI-supported Resource & Process Management Assistant – improving time management, analytics and global staff allocation to strengthen operational efficiency.

As an AI Business Consultant, I led the concept and strategic development of The Ally, an internal AI-powered solution designed to improve efficiency, coordination and resource management across L+R’s global teams.

The organisation faced several operational challenges, including inefficient staff allocation, limited alignment between international project teams, low visibility around project timelines and budgets, and a large volume of repetitive client inquiries that slowed down workflows.

To address these issues, I helped design an integrated resource and process management system connected to an AI assistant. The solution supported intelligent resource allocation, project time management, real-time analytics and workflow automation — enabling teams to collaborate more effectively and make faster, data-driven decisions. Early modelling showed that automating routine coordination tasks could reduce manual workload by 15–20%.

My role included business process analysis, workflow mapping and defining the AI integration strategy to ensure compatibility with existing systems. I evaluated technologies, gathered stakeholder feedback and worked on validating the solution for scalability, usability and cross-team adoption. A concept prototype was developed to demonstrate how staff allocation, project insights and AI assistance could be delivered in a unified interface.


Methods & frameworks used:Process Analysis • Workflow Mapping • Needs Assessment • Feature Prioritisation • AI Integration Scoping • Stakeholder Requirement Mapping • Usability Validation

Tools:Miro • Notion • Figma • ChatGPT+ • Microsoft Copilot (analysis & structuring) • Google Gemini Advanced (research support)

Skills:Business Process Analysis • AI Integration Strategy • Resource Management Systems • Automation Design • Data Analytics & Insight Generation • Project Time & Budget Planning • Workflow Optimisation • Stakeholder Collaboration • Change Management • Operational Efficiency